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HKBNES and BBMSL a Strategic Alliance that Revolutionized Digital Payment Solutions
Case Background
In the fast-paced commercial centers of Hong Kong, businesses of all sizes face unique challenges daily. But within each problem lies potential for growth, for both end-users and service providers. Established in 2017, BBMSL is a leading payment solutions provider in Hong Kong, one of the fastest-growing ePayment and retail POS companies, serving over 15,000 merchants across industries with its market-dominating payment solutions. In our digital age, the need for comprehensive solutions encompassing e-payment, networking, security, and operations increased, especially among SMBs lacking expertise to select appropriate solutions.
The Solution & Partnership
As a long-term HKBNES customer since 2020, BBMSL recognized the opportunity to expand offerings to their customers in 2023. BBMSL transitioned from being a customer to establishing a partnership with HKBNES, peaking in the creation of BBHub, a comprehensive merchant service ecosystem designed to offer an extensive array of services to merchants, enriching their offerings and delivering added value to their customer base.
Recognizing aligned growth prospects and partnership potential, HKBNES collaborated with BBMSL, aiming to advance the digital payment landscape with integrated POS and e-payment solutions. HKBNES is serving around 100,000 enterprise customers in Hong Kong, while a significant portion of them are in retails industry. This partnership can help HKBNES’s enterprise customers enjoy fast and secure payment options to facilitate their business growth. HKBNES provided extensive ICT expertise, ensuring BBMSL’s vast customer base benefited from seamless, secure payment experiences. While BBMSL gained the technical expertise to support technology innovations required for their business growth.
Project Size
HK$20 Mil to HK$40Mil
BBMSL Wins
Gaining access to HKBNES's salesforces to get access to the retailers and F&B businesses within HKBNES's approximately 100K enterprise customers. This allows BBMSL to expand its payment solutions to new customers.
Accessing HKBNES's technical support and latest technology innovations from their technical team. This ensures BBMSL's solutions stay up-to-date and aligned with their business goals.
HKBNES Wins
Getting access to BBMSL's existing payment solution customers to promote HKBNES's various telco and technology solutions. This allows HKBNES to cross-sell new services. Leveraging BBMSL's state-of-the-art payment solutions to empower HKBNES's retail customers, enabling them to focus on growing their businesses rather than managing payments.
Conclusion
Today, BBMSL’s customers benefit from a dynamic collaboration of solutions including FTNS, IT Simplified services, hardware/equipment support, data center modernization, cybersecurity, multi-cloud platforms, and application development. This comprehensive offering has gained traction in the market and been adopted by larger enterprises such as a prominent sushi chain brand in Hong Kong. The breadth of BBMSL’s solutions demonstrates the success of the joint venture in delivering value to customers through combined capabilities. With BBHub covering IT instrastrcuture, cloud, security, and application services, BBMSL is well-positioned to meet emerging customer needs across multiple industries.
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