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Phishing Alert

Be extra alert to phishing emails or text messages, as they may contain fake hyperlinks or fraudulent emails intended to deceive you into clicking and disclosing personal information. We strongly recommend that you carefully verify the authenticity and accuracy of the message content, including the account name, account number, subscribed services and HKBNES contact information provided. If you are in doubt, please do not reply, click on any links, download attachments, or disclose your personal information on uncertain websites. For inquiries, please contact the HKBN Enterprise Solutions Customer Service hotline at 128-180 or email corpinfo@hkbnes.net for assistance.

【Shop Message】

Due to expiry of lease, Ma On Shan Shop will be closed on 17 Mar 2025. We apologize for any inconvenience caused.

【Message】

We experienced an unexpected network outage affecting Yuen Long, Tuen Mun and Tin Shui Wai area earlier. According to the preliminary investigation, the service interruption was caused by damage to the fibre optic cable due to third-party construction work on Castle Peak Road in Tuen Mun.
The network services have been successfully restored following emergency repairs. We sincerely apologise to the affected customers for any inconvenience caused. (11/4/2025 20:45)