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Be extra alert to phishing emails or text messages, as they may contain fake hyperlinks or fraudulent emails intended to deceive you into clicking and disclosing personal information. We strongly recommend that you carefully verify the authenticity and accuracy of the message content, including the account name, account number, subscribed services and HKBNES contact information provided. If you are in doubt, please do not reply, click on any links, download attachments, or disclose your personal information on uncertain websites. For inquiries, please contact the HKBN Enterprise Solutions Customer Service hotline at 128-180 or email corpinfo@hkbnes.net for assistance.

【Notice of change in service hours】

The service hours of HKBN shops will be changed to 11:00 am to 05:30 pm on 17/09/2024. Thank you for your attention. Wishing you a Happy Mid-Autumn Festival!

Hospitality

Empowering Hong Kong's Hospitality Sector to Overcome Industry Challenges

In Hong Kong’s competitive hospitality industry, hotels encounter unique challenges that differentiate them from other sectors. Managing to maintain the highest quality of service with limited resources, while addressing IT challenges such as robust connectivity, security, and infrastructure, can be formidable. HKBNES is here to assist. As your trusted partner, we offer customized solutions that help hospitality industry navigate these obstacles and achieve sustainable growth.

The hospitality and hotel industry in Hong Kong grapples with unique challenges arising from the city’s dynamic tourism landscape. Visitor numbers fluctuate significantly, with peak seasons causing booking surges and off-peak periods seeing reduced occupancies.

As hotel operators, adapting to the evolving preferences of travellers is demanding. Today’s guests expect seamless digital experiences, integrated amenities, and personalized services. Concurrently, efficient back-of-house operations are crucial to manage costs and sustain profitability.

Hotels with constrained resources find these challenges magnified. Upgrading IT infrastructure to support mobile check-ins, sophisticated in-room entertainment systems, and advanced customer data analytics can seem daunting. Moreover, implementing comprehensive cybersecurity is vital yet complex.

This is where a trusted partner like HKBNES becomes invaluable. Our bespoke IT solutions and connectivity services enable hotels to surmount industry challenges. We assist lodging providers in the following areas:

Partner with HKBNES

With our HOTEL-IN-A-BOX solution, tailored specifically for the hospitality industry, you gain access to a dedicated IT support team, allowing you to concentrate fully on delivering exceptional guest experiences. 

Partner with HKBNES today to receive customized solutions that empower your hotel business to digitally transform and effectively address the challenges of Hong Kong’s dynamic tourism and hospitality landscape. Our expertise and services are designed to ensure your continued success.

Related Solutions

HOTEL-IN-A-BOX
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Empower your hotel business to digitally transform and meet the challenges of Hong Kong's dynamic tourism and hospitality landscape
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