Your First Technology Choice to Empower Retail Businesses
Running a retail business in Hong Kong comes with plenty of technological challenges. Managing connectivity, access control, and other critical equipments such as payment terminals across multiple shop locations can strain limited resources. Hiring skilled technical staff is both challenging and expensive. Furthermore, the fast pace of technology changes in retail calls for robust and scalable IT systems, which can be tough for retailers trying to keep up.
HKBNES’s “SHOP-IN-A-BOX” is an all-in-one platform built to support your retail management, whether you are opening a new location, relocating your shop, or renovating your existing space. Our turnkey solution equips retailers to tackle challenges such as:
Resource Scarcity
Troubleshooting Difficulties Across Multiple Locations
IT Equipment Complexity
Limited Network Scalability and Security
How Does “SHOP-IN-A-BOX” Cater for These Challenges?
We Deploy and Manage Critical Devices in Your Shop
Supported by HKBNES Solutions
Monitoring
Keep monitoring the performance of your devices proactively, minimizing disruption to your business.
Security
Easy to deploy with seamless orchestration and automation on secure network traffic routing, maximizing operation efficiency.
Managed Services
Provide reliable maintenance, helpdesk and on-site support for retailers’ POS systems. Our technicians can quickly diagnose and resolve issues of POS hardware and software to minimize downtime.
Use Case Sharing: Well-known Retail Chain
Challenges
- Shortage of IT talents to tackle large number of stores.
- IT team is unable to provide support during the working hours of all the shops. Stores and IT Manager office hour mismatch.
- When shop manager reports issues, a lot of time is taken to identify the problem, causes delay to operation.
Productivity x10 Times Up!
Results
- 1x IT Manager easily take care 100x stores
- Proactive monitoring to determine issues (Automated alert and mobility enablement)
- Reduce troubleshooting time
- Predict maintenance needs to avoid problem
- Easy to deploy
Solutions Used
Broadband Connectivity
WiFi-aaS
Why HKBNES?
Simple
Scale on demand
Carefree IT-aaS
1-stop-services
Retail Support
Retail hardware onsite maintenance
Mon-Sun 08:00 – 23:00
World-class Technology Brands
Managed by 600+ Certified Engineers and 50+ experts with CCIE certification in different fields
Our Professional Certifications
Trustworthy Retail Expert
HKBNES has been dedicated to providing high-quality IT services to retail and F&B merchants. With our keen knowledge of the retail and F&B industry, HKBNES provides IT services and solutions that meet business needs and create win-win situations for merchants.
Our “SHOP-IN-A-BOX” Retail Solution has been awarded the Best Retail Innovation (Product & Solution) Gold Award by the Hong Kong Retail Technology Industry Association, recognising our expertise and leadership.
Digital Transformation Support Pilot Program (DTSPP)
Unlock digital transformation subsidies up to HK$50,000 for Food and Beverage and Retail industries SMBs through “Digital Transformation Support Pilot Program” (DTSPP) by the Government! Click here to learn more about the program.
The fundings are granted on a first-come, first-served basis. Don’t miss out the opportunity!