Celebrating 25 Years
Exclusive Offer: GigaFast Business Broadband
Terms & Conditions
- The offer is valid until 31 March 2026 (“Promotion Period”).
- This offer (“Offer”) is only applicable to new/existing customers (“Customer(s)”) of HKBN Enterprise Solutions Limited (“HKBNES”).
- During the Promotion Period, Customers who newly register, install and activate with a designated GigaFast Business Broadband Service with minimum contract period of no less than 24 months (“Minimum Contract Period”) , may receive a HK$2,500 service voucher. The voucher amount (HK$2,500) can only be used to offset the monthly charges for newly installed designated GigaFast Business Broadband Service. During the initial 24 months of the Minimum Contract Period, up to 50% of the monthly fee can be deducted from the voucher balance each month (“Maximum Deduction Amount”). Deductions will be applied monthly until the total voucher amount (HK$2,500) is fully utilised or the cumulative Maximum Deduction Amount for the initial 24 months of the Minimum Contract Period is reached, whichever is earlier. Upon contract expiry or early termination within the Minimum Contract Period, any unused voucher balance will be voided immediately and is non-refundable and cannot be redeemed for cash.
- 2.5/5/10/25Gbps are based on an Internet connection from the wall plate at Customer’s premises to the first piece of HKBNES’s network equipment. Maximum upload/download speed to local site could be up to 2.5/5/10/25 Gbps respectively. The actual bandwidth that Customer can enjoy may be affected by Customer’s hardware/ software, router specification, site traffic loading, type of content being accessed and other environmental factors; and hence is normally less than the above speed. The bandwidth to overseas sites will also be subject to the conditions of local network there, and therefore the bandwidth might be even less.
- Business broadband coverage varies across Hong Kong, Kowloon and the New Territories and is available in selected buildings/districts only. Please contact your Account Manager for building readiness enquiry.
- For other terms and conditions applicable to the services covered under this Offer, please refer to HKBNES’s Service Registration Form or consult your Account Manager.
- Any payments made to HKBNES are non-transferable and non-refundable.
- If there are discrepancies between the Chinese and the English versions of these terms and conditions, the English version shall prevail.
- HKBNES reserves the right to modify, suspend, cancel, or terminate this Offer and/or amend the applicable terms and conditions without prior notice.
- If there is any dispute, the decision of HKBNES shall be final.