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個案分享︰研發機構

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Sparking Hong Kong Innovation Through Strategic IT Outsourcing

Case Background

Organization A is a non-profit organization focused on supporting technology and innovation. They operate a large research campus that houses advanced facilities, equipment, and resources to enable innovation companies to conduct R&D activities.

Organization A is embarking on an initiative to optimize operations and enhance services. They aim to identify a strategic partner to take over management of their internal IT systems and support services. This will allow their internal IT team to allocate resources to focus on higher value technical activities aligned with their core mission

Project Size

HK$10 Mil to HK$40Mil

                   

The scope encompasses IT infrastructure, applications, help desk, engineering services, security, and the infrastructures supporting over 5,000 users across research, office, lab environments and tenants. There is potential to expand the scope of services over time.

Goals of the IT Outsourcing Initiative

Business Benefits Delivered

Why HKBNES?

20+ years managing complex IT environments

20+ years managing complex IT environments for research and scientific organizations.

Industry-leading partnerships

Industry-leading partnerships and deployment expertise around Microsoft and global technology providers.

Certified expertise

Certified expertise across on-premise and cloud platforms, including networking, security, collaboration tools, identity management, and more.

Robust talent development program

Robust talent development program including training, certification sponsorship and clearly defined career ladders.

24x7 follow-the-sun service desk

24x7 follow-the-sun service desk with advanced troubleshooting capabilities.

Proprietary tools and methods

Proprietary tools and methods for quickly onboarding new clients.

Contact our experts today to schedule a consultation

Our team has a proven track record of transforming IT operations for organizations like yours. We provide cutting-edge infrastructure, tools, and support tailored to the unique needs of the innovation sector. This liberates your staff to focus on high-value, mission-driven work that rapidly moves you forward.

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