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IT Managed Services prevent business interruptions in response to corporate crises

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Kenneth Leung

Vice President - Technical Services

"Translate the technology to executable solutions"

Having almost 30 years of exposure in IT industry, Kenneth is devoted to utilising his technical experience to translate the technology to executable solutions. Kenneth has previously held COO and leadership positions in IBM. He enjoys teamwork and shares the joy of success.

Having almost 30 years of exposure in IT industry, Kenneth is devoted to utilising his technical experience to translate the technology to executable solutions. Kenneth has previously held COO and leadership positions in IBM. He enjoys teamwork and shares the joy of success.

Get in touch with Kenneth's

As IT incidents can cause unpredictable damage to enterprises, and most of them involve network and infrastructure problems, enterprises are concerned about how to minimise risks and losses. In addition to robust network services and IT infrastructure, Disaster Recovery can help enterprises resume operations in the shortest possible time to minimise losses.

Last year, a survey by an authoritative organisation found that more than 90% of medium and large organisations had experienced business interruptions due to data-related incidents in the past 12 months. Managed services are an ideal option for enterprises to deploy disaster recovery. Meanwhile, another market analysis said that enterprise related spending on managed services reached $1.3 trillion in 2022, up 7.9% from 2021, and more enterprises are expected to seek partners to provide managed services in 2025 and that will be the future trend: IT services including consulting and managed services.

Unlike general outsourcing services, managed services can monitor and detect network and infrastructure conditions continually, and report problems early for timely correction, so managed services are ideal for disaster recovery options. On the other hand, system capacity planning and alerting services can effectively optimise load shifting to avoid system overload and impact performance. In addition, many enterprise customers commonly ignore the managed services regarding on change/configuration, which can prevent system errors caused by updates through version control.

Managed services are the gatekeeper of corporate cyber security, ensuring that businesses are fully and appropriately protected against internal leaks and external cyberattacks through regular policy reviews and security drills, to make sure business never stops. To solve problems with minimal resources, managed services are the best choice. Reliable managed service providers need to have sufficient technical knowledge, fruitful experiences and keen market acumen to serve enterprises of all sizes and in different industries.

With more than 1,300 technical certifications from professional platforms such as Amazon Web Services, Microsoft Azure, Google Cloud and VMware, HKBN Enterprise Solutions’ team provides comprehensive or on-demand support to customers. We are able to provide a one-stop shop with quality ICT solutions for corporate customers looking to expand into the Greater Bay Area as we have a wide footprint in Mainland China. If you are looking for a digital transformation partner, please don’t hesitate to contact us for further information or to schedule a consultation.

(Reference source: Market analysis report published by authoritative research institutions in 2022)

This article was published in Headline Daily【Growth with Managed Services】column

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