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Enterprise-level IT Support Ensuring Seamless Business Operations

Meet your business needs with HKBNCare+ powered by HKBN Enterprise Solutions (HKBNES). Experience a comprehensive one-stop-shop IT outsourcing services including Office Network Equipment, Computer Support, or General Software Applications and more. HKBNCare+ efficiently streamlines IT management while providing uninterrupted support for your business. We offer “Token-base” subscription, a monthly subscription provides customized IT support services tailored to your specific needs, simplifying your IT management, making it cost effective, and enabling greater flexibility in fund allocation.

HKBNCare+ boasts a team of skilled experts from various IT domains, offering comprehensive IT support services tailored to address specific challenges. Our professional team stays at the forefront of the latest technologies, ensuring the delivery of the most suitable and professional services for businesses. Leave your IT problems to our IT experts for your digital transformation journey.

Service Scope

Office Network Equipment

  • Install and configure networks to support multiple device connections.
  • Improve network switches to optimize data transmission.

Computer Support

  • Conduct hardware failure diagnostics to ensure smooth computer operation.
  • Offer hardware upgrade services to optimize computer performance.

Network Remote Support

  • Quickly diagnose customer issues through remote access tools.
  • Provide immediate solutions to reduce system downtime.

Office structured cabling

  • Provide professional cabling design to ensure network stability.
  • Use high-quality cables to improve transmission speed and performance.

General Software Applications

  • Perform system reinstallation or data backup to prevent data loss.
  • Provide IMAC services to meet various software needs.

End-Point Security

  • Install and configure endpoint security software to prevent potential threats.
  • Regularly perform virus scans to ensure system security.

Printer Support

  • Adjust printer network settings to ensure proper printing connections.
  • Offer printer troubleshooting services to resolve printing issues.

PABX System

  • Perform system upgrades and maintenance to maintain call quality.
Related Documents:

HKBNCare+ Brochure

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